gajah Jurisdiction Notice

Our gajah platform provides gaming and sportsbook services available only where local law permits. We do not knowingly offer our services in jurisdictions where online wagering is prohibited, and users are responsible for verifying that their access to and use of gajah complies with the laws of their own location.

This legal notice sets out our jurisdiction restrictions, account eligibility requirements, and the assumption of risk that applies when you use our platform. We are transparent about where we operate and what users must confirm before joining gajah. Our commitment is to operate lawfully and to make clear what responsibilities fall on users themselves.

If you have questions about service availability in your location, our multilingual support team is available to help. We recommend reviewing this notice carefully before creating an account on gajah.

Service Availability and Jurisdiction Restrictions on gajah

We operate gajah only in jurisdictions where online gaming is permitted by applicable law. We do not offer our services in jurisdictions where online wagering is prohibited. However, enforcement of gaming regulations varies by location, and we do not maintain an exhaustive list of prohibited jurisdictions. It is your responsibility to verify that your access to and use of gajah complies with the laws and regulations of your own jurisdiction.

If you are accessing gajah from Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere else, you must confirm that online gaming is permitted in your location before creating an account or making a deposit. We cannot provide legal advice, and we recommend consulting a local legal advisor or regulatory authority if you are unsure about the legal status of our platform in your area.

Account Eligibility and User Declarations on gajah

To open an account on gajah, you must meet the following criteria: you must be of legal age in your jurisdiction; you must not be located in a jurisdiction where online wagering is prohibited; you must not be subject to any legal prohibition from gaming online; and you must not appear on any international sanctions list or regulatory exclusion list. When you register on gajah, you declare that you meet these requirements and that all information you provide is accurate.

Our gajah team reserves the right to verify your eligibility at account creation and at any time during your use of our platform. If we discover that you do not meet these criteria, we may suspend or close your account immediately. Any withdrawals may be delayed pending verification. We do not knowingly accept accounts from users who are ineligible under applicable law.

• You must be of legal age in your jurisdiction to use gajah
• You must have the legal right to access online gaming services in your location
• You must not be subject to any legal prohibition on gaming
• You must provide accurate and complete information when registering on gajah
• You must not use gajah on behalf of another person or entity

Your Responsibility Under Local Law

You assume full responsibility for ensuring that your use of gajah complies with the laws of your jurisdiction. We do not assume any liability for regulatory consequences, fines, penalties, or legal action you may face as a result of accessing or using our platform from a prohibited jurisdiction. Your decision to create an account and use gajah is voluntary and made at your own discretion and risk.

If online gaming becomes prohibited in your jurisdiction after you have created an account on gajah, you are responsible for ceasing use of our platform and requesting account closure. We may, at our discretion, close accounts of users we believe are accessing gajah from prohibited jurisdictions. We recommend monitoring your local regulatory landscape and adjusting your use of our platform accordingly.

Payment Methods

We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet) only from users with legal access to our services.

Account Closure

You may request account closure anytime via our support team. Closure does not remove your responsibility for compliance with local law.

Regulatory Changes

gajah policy may change if local regulations shift. We notify users of material changes in service availability.

No Legal Advice

We do not provide legal advice. Consult your local authority or lawyer regarding gaming laws in your jurisdiction.

Identity Verification and KYC on gajah

Our gajah platform requires identity verification (KYC — Know Your Customer) before you can withdraw funds. This process ensures account security and helps us comply with anti-money-laundering regulations. When you request a withdrawal, we collect identity documents (passport, national ID, or government-issued identification) and proof of address. We may also request additional information to verify your eligibility.

By providing documentation to gajah, you confirm that you are legally authorised to use our services in your jurisdiction and that all information is accurate and truthful. We retain KYC documentation for compliance purposes. Failure to provide accurate documentation or discovery of false information may result in account suspension, forfeiture of funds, and potential reporting to authorities.

Data, Privacy, and Related Policies on gajah

Our gajah platform collects and processes personal data in accordance with our privacy policy. We encrypt all payment and account information and apply industry-standard security practices. However, data transmission over the internet carries inherent risks, and we cannot guarantee absolute security. By using gajah, you accept this risk.

For detailed information about what data we collect, how we use it, and your privacy rights, please review our privacy policyFor information about account terms, bonus conditions, and dispute resolution, please review our terms and conditionsOur support team can answer questions about any of these policies via live chat, in-app messaging, or email.

Limitation of Liability on gajah

We limit our liability on gajah to the amount of funds held in your account. We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost opportunity, reputational harm, or regulatory penalties — arising from your use of our platform or your breach of applicable law. This limitation applies regardless of whether we have been advised of the possibility of such damage.

Our gajah platform is provided on an "as-is" basis. We do not warrant that our service will be uninterrupted or error-free. We are not responsible for technical failures, connectivity issues, or payment processing delays outside our control.

Contact gajah for Legal Inquiries

If you have legal questions about our jurisdiction restrictions, account eligibility, or how this notice applies to you, contact our support team. Our multilingual team is available via live chat, in-app messaging, and email during standard operating hours. We respond to legal and compliance inquiries professionally and promptly.

By creating an account on gajah, you acknowledge that you have read and understood this jurisdiction notice and that you accept full responsibility for ensuring your compliance with applicable law. If you do not agree with any part of this notice or believe our services are not available in your jurisdiction, you should not use gajah.